Service characteristics

1.We are a manufacturer of fire emergency lighting and approved by the Ministry of Public Security Fire products quality Assessment Center.
2.We have abundant supply and high capacity, which can guarantee the supply demand.
3.All of our products have been strictly tested, and we always put quality first.
4.Our products can better meet the needs of our customers with OEM,.
5. We focus on fire emergency lighting for ten years, experienced team of engineers, more professional to provide technical services to customers.

FAQ

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?
A:Sample needs 5-10 days, mass production time needs 3-4 weeks for order quantity more than

Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?
A:  Airline and sea shipping

Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.

Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly, during the guarantee period, we will send new lights with new order for small quantity. For

defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.